Builders’ Tip:
Scale Motorsport’s Decal-Magic with “Contour Control” is the only setting solution that’s chemical free, biodegradable and environmentally safe!
Being a repeat customer of Scale Motorsport all I can say is WOW, what a fantastic company to do business with. The product is top notch, and it is refreshing to see a company that actually cares about their customers. Love their stuff, love the company. Thank you. B:\
Dear Matthew,
I’m very sorry for 1 star. I know perfectly that your products are the best. In fact I placed an order.
1 Star was only because I don’t have anything in my hands so I can’t to judge. I know what is your seriousness and professionalism.
Again I’m very sorry!
Thanks a lot for your information.
Best regards.
Paolo Sartori
The situation is the same as last time. I didn’t receive anything at the moment
As I mentioned to you several weeks ago, we processed, packed and shipped your order within 3 hours of receiving it. Your order was shipped out by way of USPS International and provided you with the tracking number. We also mentioned that it can take several weeks for delivery to an EU country, yours being Italy. Upon researching the tracking number we can see your order arrived in Italy's postal system over a week ago. Once the order arrives in the desitnation country we have no control over the delivery schedule, this is now in the hands of the Italian postal system, there is nothing we can do, if you need further information regarding delivery, you need to contact the Italian Postal System with the tracking number we gave you. If your order does not arrive after 12 August (8 weeks from date of shipment) we will provide a full refund. Giving us a poor star rating of '1' for a problem your postal system has created is uncalled for and unfair. If you are that interested in clearing up the problem take the tracking number to your postal service. We ship orders to Italy almost everyday, some arrive quickly while others can take more time, but they always arrive, again, please be patient.
Another stellar product. Been building for 40 years and the whole range have to be some of the finest decals I have ever used.
Thanks Robert for your feedback, it's very meaningful to me personally. All the best
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