Returns & Exchanges

100% Guarenteed

We want you to be 100% satisfied with your Scale Motorsport products and our service. If for any reason you are not 100% satisfied with any purchase you made we will gladly replace or refund your purchase, whichever you prefer.

Refunds

All refunds, either by credit card, PayPal or Scale Motorsport company check will require you to return the unused portion of the item(s) you purchased.

Important

Refunds will be credited to the financial tool used to make the original purchase., meaning the refund will go directly to the credit card or the PayPal account used to make the original purchase.

Part Replacement

Need to have a part replaced, simply contact us directly either by phone: 516-830-0821 or email:customerservice@scalemotorsport.com
Tell us your product problem, include a photo, we’ll do our best to send out a re[lacement. Note Some of our products have limited production runs which means although we always produce extra parts to cover customer problems we do eventually run out of the parts inventory so do wait too long if you need a replacement. We will need to know your name, ship to address.